Where does BC Ferries travel to? >>
BC Ferries has 47 ports of call consisting of 25 routes throughout coastal British Columbia. For more information, visit https://www.bcferries.com/at_the_terminal/where-we-sail.html.
The most popular routes are:
Vancouver (Tsawwassen) – Victoria (Swartz Bay)
Vancouver (Tsawwassen) – Nanaimo (Duke Point)
West Vancouver (Horseshoe Bay) – Nanaimo (Departure Bay)
When is the best time to travel via BC Ferries? >>
Ferry terminals and ships are always busiest on weekends between Thursday afternoon to Sunday, and during statutory holidays. When travelling during these times, please allow extra time to reach your destination, or make a reservation online at https://www.bcferries.com/res/, or by phone at 1-888-223-3779.
Does BC Ferries have any promotions? >>
BC Ferries does offer promotions, and there are sometimes discounts for oversized vehicles, such as RV’s or towables. For details on additional promotions, visit https://www.bcferries.com/promotions/.
How do I obtain a ferry schedule? >>
Please visit https://www.bcferries.com/schedules/ for an online index of all BC Ferries current routes and schedules, or visit https://www.bcferries.com/schedules/allroutes_schedulepdf.html for certain schedules in a PDF format.
How much does it cost to travel on BC Ferries? >>
For current fares, please visit www.bcferries.com/travel_planning/fares/
Are there extra charges for RV’s? >>
There are no extra charges if the vehicle is 20 feet or less in length. An extra length rate will apply per foot over the initial 20 feet. Visit https://www.bcferries.com/travel_planning/fares/ for more information on rates.
Does BC Ferries have WiFi? >>
BC Ferries’ complimentary wireless service is available at several terminals, as well as onboard some vessels servicing major routes. Visit https://www.bcferries.com/about/wireless/ for more information about wireless connection on ferries.
Who can I call for more information on BC Ferries? >>
BC Ferries Customer Service Representatives are available Monday to Friday from 7:00 am to 8:00 pm and weekends 8:00 am to 6:00 pm Pacific Standard Time. Recorded information is also available 24 hours a day.
You can call toll free from anywhere in North America at 1-888-223-3779 (1-888-BCFERRY). Call *223 from your cell phone on Rogers or TELUS Mobility networks. From outside North America, call (250) 386-3431.
Can I smoke on BC Ferries? >>
BC Ferries is currently a smoke-free environment. No smoking of any kind is permitted on any vessels, or in any terminals. Consumption of drugs or alcohol is also prohibited.
Can I travel with pets on BC Ferries? >>
You can travel with pets at no additional cost, but they must be kept in vehicles, or in a designated pet area. Pets are not permitted in passenger areas, except for certified Guide/Service dogs. Designated pet areas, as well as other helpful tips, are listed here: https://www.bcferries.com/travel_planning/travel-with-pets.html.
Are there any restrictions if I want to travel to Vancouver Island during COVID-19? >>
BC Ferries has protocols in place and expects their visitors to display responsible behavior while waiting in the terminal and on board by maintaining physical distance from other passengers while seated and moving around the vessel by wearing a face covering when physical distancing isn’t possible.
BC Ferries does not tolerate any abuse, including verbal abuse, towards its employees or other guests. A customer who abuses an employee or a guest will be denied service. The company takes this issue very seriously and reminds customers to continue to heed Dr. Bonnie Henry’s advice to be kind, be calm and be safe.
Vessel and terminal staff are working hard to adjust to changing circumstances and to implement protocols and procedures that keep everyone safe and healthy. For full schedule information, current conditions and reservations, please visit http://www.bcferries.com