Where does BC Ferries travel to? >>
BC Ferries has 47 ports of call consisting of 25 routes throughout coastal British Columbia. For more information, visit https://www.bcferries.com/at_the_terminal/where-we-sail.html.
The most popular routes are:
Vancouver (Tsawwassen) – Victoria (Swartz Bay)
Vancouver (Tsawwassen) – Nanaimo (Duke Point)
West Vancouver (Horseshoe Bay) – Nanaimo (Departure Bay)
When is the best time to travel via BC Ferries? >>
Ferry terminals and ships are always busiest on weekends between Thursday afternoon to Sunday, and during statutory holidays. When travelling during these times, please allow extra time to reach your destination, or make a reservation online at https://www.bcferries.com/res/, or by phone at 1-888-223-3779.
Does BC Ferries have any promotions? >>
BC Ferries does offer promotions, and there are sometimes discounts for vacation getaways or over-height or oversized vehicles such as RVs or towables. For details on special offers and promotions visit https://www.bcferries.com/promotions/.
How do I obtain a ferry schedule? >>
Visit https://www.bcferries.com/schedules/ for an online list of all BC Ferries sailing schedules by route.
How much does it cost to travel on BC Ferries? >>
For current fares and fees visit www.bcferries.com/travel_planning/fares. Here you will find fare-type definitions and a fare calculator to plan ahead.
Are there extra charges for RVs? >>
There are no extra charges if the vehicle is 20 feet or less in length; an extra length rate will apply per foot over the initial 20 feet. Vehicle height categories for booking include those under and over 7 ft (2.13 m) in height. Should the reserved vehicle length differ by more than 5 ft (1.5 m) at check-in the booking will not be honoured. Visit https://www.bcferries.com/routes-fares/fare-calculator for more information on rates.
Does BC Ferries have Wi-Fi? >>
BC Ferries’ complimentary wireless service will be available at 14 terminals from October 31, 2021. Wi-Fi is on board some vessels servicing major routes.
Who can I call for more information on BC Ferries? >>
BC Ferries customer service representatives are available Monday to Friday from 7:00 am to 10:00 pm and weekends from 7:00 am to 7:00 pm, Pacific Standard Time. Recorded information is available 24 hours a day.
Call toll-free from anywhere in North America on 1 (888) 223-3779; (888) BC FERRY or *223 from Rogers or TELUS mobility networks. From outside North America telephone +1 (250) 386-3431 or +80012233779; applicable toll charges apply.
Can I smoke on BC Ferries? >>
BC Ferries is currently a smoke-free environment. No smoking of any kind is permitted on any vessels or in any terminals.
Can I travel with pets on BC Ferries? >>
You can travel with most pets at no additional cost, but they must be kept in vehicles or in a designated pet area or onboard kennel. Pets are not permitted in passenger areas, except for certified guide/service dogs. For more information and tips on ferry travel with your pet visit: www.bcferries.com/travel-boarding/travel-with-pets
Are there any restrictions on travelling to Vancouver Island during COVID-19? >>
BC Ferries has COVID-19 protocols in place and visitors will be expected to follow social distance rules and regulations while waiting in terminals and on board vessels. Masks are currently recommended in indoor public spaces for all people 12 and older who are not yet fully vaccinated.
The company does not tolerate any abuse, including verbal abuse, towards its employees or other guests and can deny service based on this. BC Ferries reminds customers to continue to heed the Provincial Health Officer’s advice to “be kind, be calm and be safe”.